At Ultimate Management Solutions, we want you to be completely satisfied with your purchase. If you have any issues with your order, please review our Return, Refund, and Cancellation Policy:
1. Return Policy:
– For Physical Products: If you are not satisfied with your physical product, you may return it within 30 days of receipt for a refund or exchange. The item must be unused and in its original packaging.
– For Digital Products: Due to the nature of digital products, all sales are final, and no returns or refunds will be accepted.
2. Refund Policy:
– Refunds for eligible returns will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.
– For Digital Products: Refunds will not be provided for digital products once the download or access has been initiated.
3. Cancellation Policy:
– You may cancel your order before it is shipped for physical products. Please contact our customer service team immediately to request a cancellation.
– For Digital Products: Once a digital product has been downloaded or accessed, the order cannot be canceled.
4. Return Process:
– To initiate a return for a physical product, please contact our customer service team to obtain a return authorization and instructions on how to return the item.
– For Digital Products: Please ensure that you review all product details and specifications before making a digital product purchase, as these items are non-refundable.
5. Damaged or Defective Products:
– If you receive a damaged or defective product, please contact our customer service team within 7 days of receipt to arrange for a replacement or refund.
6. Contact Us:
– If you have any questions or need assistance with a return, refund, or cancellation, please contact our customer service team at info@umsindia.org.
By making a purchase from Ultimate Management Solutions, you acknowledge and agree to comply with our Return, Refund, and Cancellation Policy. We are committed to providing excellent customer service and will do our best to assist you with any issues that may arise. Thank you for shopping with us!